Hotel Review : Pullman Jakarta Indonesia Thamrin CBD

Pullman Jakarta Indonesia Thamrin CBD
Pullman Jakarta Indonesia Thamrin CBD

This is at least the seventh time that I’ve stayed at this hotel and I finally have the time to do a review for the place! If you haven’t realized yet I travel a lot for work and as you can probably already guess one of the places I come to a lot is Jakarta Indonesia. Here’s my little review of this place which by now I should be able to call home!

Location

Pullman Jakarta Indonesia Thamrin CBD
Pullman Jakarta Indonesia Thamrin CBD

If you’re looking for a busy area with lots and lots of things happening around with convenience of getting Taxis and Ubers then this place is probably where you should stay at. The Pullman Thamrin CBD is located in the heart of Jakarta Thamrin CBD. Across from the hotel is Plaza Indonesia an upscale high end mall which has all your shopping desiress. Please also note that there are a few other shopping malls and hotels in the area so if you have time to stroll around you can keep yourself quite busy. The hotel is also located where the Selamat Datang Monument and depending on where your room is at you might get a glimpse of it… but surely it’s just in walking distance.

Check-In

Lobby at Pullman Jakarta Indonesia Thamrin CBD
Lobby at Pullman Jakarta Indonesia Thamrin CBD

My experience checking in here has never been a problem, nor was it this time. I’d say it took less than five minutes for me to check-in and note due to my platinum status on Accor I was also upgraded to the Executive Suite which was absolutely fantastic. I really do have to thank the staff here for really just putting that extra effort in always remember my name, saying welcome back, and surely preparing a delicious welcome drink and cold towel as always. A quick note my check in this time was done actually by the duty manager who was very poliet and attentive to all my needs and expectations.

Room

Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD
Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD

As mentioned I was upgraded to the Executive Suite which is always nice especially since I was going to be staying here for four nights. When you walk into the room you will see and feel immediately the modern design that the nice touches to detail. The room is divided into three sections living area, bedroom and washroom

Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD
Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD

Living area is huge and spacious with lots of modern art and sculptures. A new HD TV, Coffee machine, hot water boiler, bluetooth speaker, and everything that you’d expect. An oversized sofa with a few pillows is what you’ll pretty much notice immediately while walking into the room. Everything about it is perfect. The only thing that I would comment on is that the living room is so big that it makes the room seem to be a bit empty. Nevertheless it’s impressive.

Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD
Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD

The bedroom itself is beautifully the layout if you were wondering is the same as the deluxe rooms. The design of the bedroom is consistent with the overall room. THe bedding itself is extremely comfortable with very soft and firm pillows. If those pillows don’t feel or meet your needs there is a pillow menu where you can choose a variety of other pillow types.

Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD
Executive Suite Room at Pullman Jakarta Indonesia Thamrin CBD

While walking to the bathroom there is also a very nice sized walkin in closet where you’ll be able to find bathrobes, a safe, iron, and ironing board. Also a nice bench to place your luggage 🙂

The bathroom itself is huge with a his and her sink. It also features a nice sized bathtub and a rain shower that can practically fit two people in it. The amenities are as expected with shavers, toothbrush, combs, and even nail filers! This Pullman uses their own branded soap, shampoo, conditioner, and lotion.

Housekeeping / Room Service

Good and on point. They get the job done and everything is cleaned and placed very well. The only thing I might comment on this was that on the first day of staying here for some reason when I came back in the afternoon my room was not cleaned yet and I had to call. Also I realized that when it came to turn down service they didn’t really fill up my water. They might have known that I was the only one staying in the room

Pool & Fitness

Pool at Pullman Jakarta Indonesia Thamrin CBD
Pool at Pullman Jakarta Indonesia Thamrin CBD

Probably one of the best things about this hotel is the pool and the fully equipped gym here.

The pool is a large pool with both adult and kids pool. It also has a bar and lots and lots of day beds. From all of my stay here it’s not very busy. The only thing that I’d mention about the pool is that people around from other buildings can see you swim so there might be a few people looking while you swim… but again it’s not like you’re going to be doing that

As for the Gym medium sized gym with full equipments and even a aerobic room for classes. The Gym, the Spa, and the Pool are all located on the same floor. This gym also has a sauna, steam room, hot tub, and chilling tub. All facilities except the spa are free to use with no additional cost.

Food

SANA SINI RESTAURANT / In-Room Dining

Pullman Jakarta Indonesia Thamrin CBD
Pullman Jakarta Indonesia Thamrin CBD

Food here is just plain and simply “SUPERB”! I believe Sana Sini Restaurant serves an all day buffet breakfast, lunch, and dinner. The buffet here is very well known for the wide variety of food from Thai, Indonesian, Vietnamese, Chinese, Japanese, Western, Full on Bakery, and large selection of deserts! If you’re staying here you should at least try their dinner buffet once.

As for the In-Room dining and the ala carte menu at Sana Sini Restaurant it’s pretty much the same but again wide variety of food selection and always beautifully presented.

Executive Lounge

Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD

Have a look at the room type that you book because you might get lounge access! If you are an accor platinum member you automatically are able to use the lounge. Surprisingly I’ve held several causal meetings here and I’ve noticed that other people do too. The lounge serves breakfast, afternoon tea, and evening canapes. If anything it’s great to stop by in the morning and the evening because they also always have a selection of food that you can order! Each evening there is a different theme depending on the day. Also, as you would expect, they serve cocktails and drinks in the evening.

Check-Out

Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD

Check out here is swift and smooth as it was for the check-in absolutely done with no glitch. I have to say probably one of the most efficient check-in and out processes that I’ve experienced at any hotel.

Overall Service

The reason why I keep coming here is because of the service. Attentive to details concerns and needs is what this hotel does best. When you walk in and every single person greets you by your name it shows that they pay attention and have gone above and beyond. Again, I’m not saying this is going to happen to everyone who stays here and it is most likely because I come here at least 4-5 times a year each being at 4-5 days. The staff here I will say will always greet you with a smile and are very friendly especially at the executive lounge 🙂

Pros

Drinks at Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
Drinks at Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
  • Great location
  • Great service and friendly staff
  • Clean and feels new [even though it’s been around forever]
  • Great buffet a must try!

Cons

Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
Executive Lounge at Pullman Jakarta Indonesia Thamrin CBD
  • Great location but traffic can be quite bad depending on the time [Then again isn’t that everywhere in Jakarta?]
  • Cleaning service might need to be a bit more attentive.
  • It’s a bit annoying that you have to pay 5000 IDR Fee when getting out of the hotel on an Uber.

Tips

  • Always request to stay in the newer wing or the main buildings
  • Request to stay on the higher floor with the video of the shopping area [it’s just nicer]
  • If you’re eligible for a room upgrade request for Executive Suite
  • The executive lounge serves pretty heavy food in the evening

Accor Plus Le Club Platinum Membership Benefits:

Accor Platinum Welcome Benefits at Pullman Jakarta Indonesia Thamrin CBD
Accor Platinum Welcome Benefits at Pullman Jakarta Indonesia Thamrin CBD

You’ll be delighted that you’ll fully get all the benefits here.

  • Welcome drink
  • Welcome Platter & Fruit
  • Free Room Upgrade
  • Executive Lounge Access
  • Early and Late Check out
  • As of 2015 Accor Plus discount benefits on food & beverages are not applied [such a shame!]

To Conclude

Lobby at Pullman Jakarta Indonesia Thamrin CBD
Lobby at Pullman Jakarta Indonesia Thamrin CBD

I’ve been here over 7 times already what is there to say? I absolutely love this place! It feels new, clean, and safe. Location is great and, the staff here are incredible and have great service mind. The hotel might be more suitable for business stays but that’s not to say that families aren’t welcomed. Highly recommended

Stay Period

January 22 – January 26 2018

Contact

Address :

Pullman Jakarta Indonesia
Jalan M.H. Thamrin Kav. 59, 10350 Jakarta Pusat
Indonesia
Tel: +6221 3192 1111
Fax: +6221 3192 3333
Email: H8491@accor.com

Instagram :  PullmanJakartaIndo

Website 

Directions / Map

Photo Gallery

All photos were taken by us using the Google Pixel 2 XL and Olympus OMD EM-5 Mark II. Click on photos to view EXIF